Thank you for shopping with Dhaagaraag. We value your satisfaction and aim to ensure a smooth shopping experience. Please review our return and refund policy below:

Returns

  • We accept return requests within 7 days of order delivery.
  • Products must be unused, unwashed, and in their original condition with tags and packaging intact.
  • To initiate a return, please contact us at [email protected] or call us at +91–8373939597 with your order number and reason for return.
  • Return shipping charges are to be borne by the customer unless the product received is defective or incorrect.

Refunds

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 7-10 business days, and the amount will be credited to your original method of payment.
  • Shipping charges (if any) are non-refundable, unless the return is due to our error.

Exchanges

  • We currently do not offer direct exchanges. You may return the item and place a new order separately.

International Orders

  • We do not accept returns or offer refunds on international orders unless the product is received damaged or incorrect.

For any return or refund-related queries, feel free to reach out:

📧 Email: [email protected]
📞 Phone: +91–8373939597
🌐 Website: www.dhaagaraag.com